Step 4: Ask how you can help to maintain the improvement

 
  • Ask how you can help to maintain the improvement under discussion.
  • Don’t raise other issues requiring improvement. 

Ask the employee how you can help to maintain the improvement.

At this stage don’t try to move the discussion to other areas needing improvement, but stick to the issue at hand.

Listen to any problems the employee may be having. Work together to think of ways to overcome the obstacles, without compromising the need to maintain performance.

This approach will demonstrate to the employee you are serious about maintaining good performance.

Continue to Step 5